Audit + care plan
Week 1 · diagnosis + schedule
- Current website audit
- Priority list
- Onboarding plan + schedule
Daily off-site backups, 24/7 uptime monitoring with alerts and updates checked in a test environment. Security measures include 2FA, Wordfence and WAF, with a clearly agreed care scope.
Four things you always get with a Balance IT WordPress care package.
We review your website and quote for the agreed maintenance scope.
Uptime monitoring + Slack/email alerts on spikes. We respond before your customer notices.
WP + plugin updates tested in a staging environment. Rollback on conflict before anything reaches production.
Backups every 24h to external storage (S3 / Wasabi / B2). At least 30-day retention.
24/7 monitoring, daily off-site backups, staging-tested updates, security hardening — all taken off your plate, for a fixed monthly rate.
Onboarding (website audit + monitoring setup + backups + staging)
Daily routines (backups + monitoring + alerts + security scans)
Monthly report (uptime + backups + updates + incidents)
Daily to S3 / Wasabi / B2 + 30-day retention. UpdraftPlus / Duplicator.
UptimeRobot / StatusCake checks every 1-5 min. Slack/email alert on downtime.
WP core + plugins tested on staging. Rollback on conflict.
Admin 2FA + Wordfence + Cloudflare WAF + automatic Let's Encrypt SSL.
Choose the pace and scope — a fixed monthly rate, no bullshit SLA. Net prices. The amounts shown cover the package scope; additional work requires an agreed scope and confirmed quote.
Onboarding 1-2 weeks
Onboarding 2-3 weeks
Onboarding 3-4 weeks
Specific tools working for your website every day — no vague claims, no "premium clouds".
UpdraftPlus or Duplicator backups every 24h to external storage (S3 / Wasabi / Backblaze B2). 30-day retention, 1-click restore.
UptimeRobot / StatusCake / Better Uptime checks every 1-5 min. Slack/email alert on downtime. Optional status page.
WP core + plugin updates in a staging environment first. Rollback on conflict before anything reaches production.
Wordfence (firewall + malware scan) + admin 2FA + Cloudflare WAF + automatic Let's Encrypt SSL renewals.
Performance monitoring (Sentry errors + optional NewRelic APM). Monthly Lighthouse audit + report.
Response plan for attacks / downtime / database crashes. Triage → comms → fix → post-mortem. Recovery from off-site backup.
Before taking over a site, we review its access and technical condition. The agreement covers updates, backups and how to report incidents.
Scope and handover
How do we report outages, and what response time does the contract specify?
Where do we test updates, and how do we roll them back?
Where are backups stored, how long are they kept and how do we test restoration?
Who manages access, and what security measures does this site need?
The Balance IT standard
UpdraftPlus + S3/Wasabi/B2 + 30-day retention.
WP core + plugins through staging + rollback plan.
Admin hardening + Cloudflare WAF + SSL renewals.
Status page + monthly report (uptime + backups + updates + incidents). No bullshit SLA — qualitative commitments + transparent reporting.
5.0
10+ Google reviews
Quote
after review
Fixed
monthly rate
Every stage has its own team and success metrics. This makes Website Maintenance projects as polished as the homepage.
Each stage ends with a demo and approval. Only then do we invoice and move on.
Week 1 · diagnosis + schedule
Weeks 1-2 · infrastructure foundation
Week 3 · staging-tested deployment
Week 4 · routines + documentation
Loading projects...
What should we agree before starting WordPress care?